In order to meet the high demand for our services and to mitigate the significant financial impact on our stylists, please provide a minimum of 48 hours' notice for any cancellations. Cancellations within 48 hours will result in a 50% penalty of the canceled service, and those within 24 hours of the appointment time will be charged the full service amount.

Punctuality Policy

A 15 minute grace period is permitted to all clients. We will strive to accommodate all guests. Stylists retain their right to reschedule any client that arrives 15 minutes or later after their scheduled appointment. Please understand that this policy is in place so that the stylist does not run late for other scheduled and on-time appointments.

Payment

We accept all major credit and debit cards, Apple Pay, and contactless payment. Cash is also welcome, and gratuity may be left in your preferred form. Debit card payments are processed without additional fees. Credit card transactions include a small processing fee.

Refund Policy

Your satisfaction is extremely important to us. Although we do not offer refunds on services rendered, we will do everything in our power to correct any issue that may arise within 48 hours of the original service. We want you to love your hair.

Pets

We LOVE pets! Many of us are pet owners ourselves. However, out of respect to all of our guest and to maintain the salon environment, we allow only service animals.

** Service animals must have a harness, leash, or other tether unless the handler's disability prohibits their use or if the animal's tasks would be directly hindered by such equipment. Businesses may ask a handler to remove their service animal if the animal is disruptive, aggressive, or not housebroken.

BOOK MY APPOINTMENT