Privacy Policy

PRIVACY POLICY

Effective Date: June 12, 2026

Goldie x Bob ("Goldie x Bob," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, complete forms, apply for employment opportunities, or participate in our SMS messaging program.

Information We Collect

We may collect the following types of information:

  • Name

  • Email address

  • Phone number

  • Appointment and service history

  • Employment application information

  • Payment information processed through secure third-party providers.

  • Information submitted through forms, bookings, applications, or communications.

  • Device information, browser type, IP address, and usage data collected automatically through cookies and analytics tools

How We Use Your Information

We may use your information to:

  • Schedule and manage appointments

  • Provide requested salon services

  • Process employment inquiries and applications

  • Send appointment confirmations and reminders

  • Send service-related notifications

  • Send customer support communications

  • Send promotional communications when you have opted in

  • Improve our services and website experience

  • Respond to inquiries

  • Comply with legal obligations

SMS Messaging Program Privacy Policy

Data Collection & Purpose

Goldie x Bob collects your phone number when you opt in to our SMS messaging program.

We use this information solely to send transactional messages such as:

  • Appointment confirmations

  • Appointment reminders

  • Schedule changes

  • Service notifications

  • Customer support communications

  • Employment application updates

  • Interview scheduling reminders

If you separately opt in to marketing communications, we may also send promotional offers, salon updates, and marketing messages.

No Sharing of Mobile Data

We respect your privacy.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Phone numbers collected for SMS consent, messaging data, and opt-in details will not be sold, rented, shared, transferred, or disclosed to any third party or affiliate for marketing or promotional purposes under any circumstances.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Rates & Frequency

Message and data rates may apply.

Message frequency varies based on your appointments, services, employment applications, and interactions with Goldie x Bob.

Carriers are not liable for delayed or undelivered messages.

Opt-In Disclosure

By providing your mobile phone number and expressly consenting through our forms, appointment booking systems, employment applications, or other consent methods, you agree to receive SMS communications from Goldie x Bob.

Consent is not a condition of purchase.

Opt-Out Instructions

You can cancel the SMS service at any time.

Reply STOP to any text message from Goldie x Bob.

After you send STOP, we will send a confirmation message confirming your unsubscribe request.

After this, you will no longer receive SMS communications from us.

Help Instructions

Reply HELP for assistance.

You may also contact us at:

info@goldieandbob.com

303-292-4141

Data Protection & Deletion

Your mobile data is securely stored within our business management and communication systems and protected against unauthorized access.

When you reply STOP to opt out of our SMS program, your phone number will be securely removed from our text messaging databases.

You may request complete deletion of your mobile phone number, SMS consent records, messaging history maintained by Goldie x Bob, and other mobile data associated with our SMS program by emailing:

info@goldieandbob.com

We will respond within a reasonable timeframe and in accordance with applicable law.

Cookies & Automated Tracking

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and user experience.

These technologies may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage activity

  • Pages visited

  • Session duration

We may use third-party analytics providers and scheduling software providers to help analyze website traffic and usage patterns.

You may adjust your browser settings to refuse cookies; however, some website functionality may be limited.

CCTV & Security Monitoring

For the safety and security of our clients, staff, and property, Goldie x Bob locations may utilize video surveillance and security cameras in public and common areas of the salon.

Recorded footage may be used for:

  • Security monitoring

  • Loss prevention

  • Incident investigation

  • Safety and operational purposes

Security recordings are retained for a limited period unless needed for legal, safety, or investigative purposes.

Third-Party Providers

We may use third-party service providers to assist with:

  • Appointment scheduling

  • Payment processing

  • SMS delivery

  • Website hosting

  • Analytics services

These providers may access personal information only as necessary to provide services on our behalf.

These providers are contractually obligated to safeguard personal information and use it only for authorized business purposes.

We do not sell your personal information.

Notwithstanding the foregoing, SMS opt-in consent, mobile phone numbers, messaging data, and text messaging originator information are not shared with third parties or affiliates for marketing or promotional purposes.

Your Privacy Rights

You may request to:

  • Access your personal information

  • Correct or update your information

  • Request deletion of your personal information

To make a request, contact: info@goldieandbob.com

We will respond within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that information from a child under 13 has been collected, we will delete it promptly.

Do Not Track Signals

Some web browsers may transmit "Do Not Track" signals.

At this time, our website does not respond to Do Not Track browser signals because there is no universally accepted standard for doing so.

Data Retention

We retain personal information for as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

Contact Us

Goldie x Bob
3459 Ringsby Ct Unit 116
Denver, CO 80216
Phone: 303-292-4141
Email: info@goldieandbob.com
Website: https://www.goldieandbob.com

Last updated: June 12, 2026